07/09/2020 - Please note, ongoing support for the desktop uploader has shifted to the FTP solution outlined above. Existing installations may still work, but no new downloads or support for existing installations will be offered
There are several ways to upload your data, depending on the size:
1. Through My data where you can drag and drop files of up to 5GB (default limit), if you need to upload a single file that is bigger than 5GB please submit a support ticket and we will lift the limit to allow you to do so
2. Using the FTPS solution (scroll down for more details) which can work with either small or large files
3. Using our desktop uploader (scroll down for more details) or the Figshare API, especially when working with large file/s - most web browsers can cope with ~5GB single file uploads only
If these options do not meet your data needs please create a support ticket here or get in touch with us. Figshare can support single file uploads of up to 5TB in size.
All Figshare.com accounts are provided with 20GB of free private space and unlimited public space! For institutional clients your private space limit is dependent on your institution, please contact your institutional admins if you require more space.
Please note: there is a 500 item file limit on accounts. If you have more than 500 files, please create an archive. Individual account limits - such as the number of files per item - are listed here.
You can easily and securely upload files into your Figshare account directly from your computer using the secure FTP uploader (including if you have an institutional account). To use this method, you will need to install an FTP client like Filezilla (but any FTP client will work).
There are some simple rules you need to follow when using the FTP uploader:
Log into your target Figshare account, this will be a figshare.com account or an institutional Figshare account.
Go to the top right of the interface, click on your personal image and select ‘Application’ from the drop-down menu. This will bring you to the Integrations page where you can view your username and generate a password to use with the FTP application.
Username: You can find the username under the FTP login detail.
Password: If you have an institutional Figshare account (using SSO) you will need to generate a password, otherwise use the same password as the one you usually use to log in to Figshare.
Note: You need to store/copy this safely as it will not be displayed in the interface once you leave. However, if you forget it you’ll always be able to generate a new one. In this case, the old password becomes unusable.
Now open your FTP application and connect to Figshare following the setting below (for Filezilla).
To create a connection in FileZilla you will need to use the site manager.
Host: : ftps.figshare.com Port: 21 (if you're using stage, please use ftps.figsh.com instead)
Protocol: FTP - File Transfer Protocol
Logon Type: Ask for Password
User: The username you copied from Figshare (e.g. 23456788)
After setting up the site in the site manager you can simply open the site manager and click the connect button. You will not have to enter your settings again.
What can be added to the folder?
After creating the item folder, you will be able to upload any number of files inside it.
If you have multiple files grouped in sub-folders, you would need to remove the folder structure first, as Figshare won’t allow you to add folders in the item folder you’ve just created in the root directory.
If you add a sub-folder inside the folder, we will simply ignore it and its contains won’t be uploaded into your Figshare account.
In case you need to maintain the structure, you need to make an archive and upload it in the original folder. You can upload any type of archive and we will be able to visualise it on our website like in the example below:
What is the maximum file size you can upload?
It is important to know that Amazon S3 has a limit of 5TB per file. This is a hard limit that we cannot surpass.
If you have an institutional (or publisher/preprint/lab/conference) account, the file limit is based on your quota (storage), that you can see in your My Data tab. You will be able to upload files that are smaller than the 5TB limit, if your remaining quota allows it. Institutional accounts do not have a file size limit at the moment.
If you have an individual account, you will be able to upload files up to 5GB, since this is the file limit for individual accounts, even if your overall storage is of maximum 20GB, provided you haven’t uploaded other files. However, the FTP process allows you to upload files greater than the limits we have for the two account types. The file will be uploaded, but it won’t get processed and you will see an error in the debug_log.txt. The file will remain in the folder until you choose to remove it.
Do you support WinSCP?
Yes, but if asked for encryption, please select TLS/SSL Explicit Encryption.
07/09/2020 - Please note, ongoing support for the desktop uploader has shifted to the FTP client outlined above. Existing installations may still work, but no new downloads or support for existing installations will be offered
The desktop uploader is a lightweight app that sits on your desktop and allows you to drag in your research outputs, where you can then track their progress as they are uploaded securely to the cloud.
You can upload many files at once and resumable uploads are also supported, which means if your internet connection drops you don’t need to start the uploads again.
You can download the uploader here. Once installed, login using your figshare credentials:
To generate a personal token, go to the application page - https://figshare.com/account/applications - and scroll down to:
Click 'Create Personal Token' and use the code to sign into the Desktop uploader.
Documentation on how to use Figshare's API can be found at https://docs.figshare.com/ and some examples have been highlighted at https://help.figshare.com/article/how-to-use-the-figshare-api.
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